rmCloud is hosted and delivered on Heroku. Each web request between the add-on infastructure and Jira Cloud is authenticated and authorized. All data transferred is secured by TLS (https).
Data Storage and Facilities
rmCloud uses Heroku components for storage and infrastructure, which provides automatic encryption-at-rest of all data written to disk.
People and Access
rmCloud's founder is the only one with access to rmCloud logs and data, for the sole purpose of maintaining services and helping customers.
rmCloud's Heroku-hosted data is protected through continuous physical backups.
Effective as of June 6, 2017